2019 X-Star just got back from new Mastercraft dealer for service. I can tell they are bending over backwards to give gold level service. But....
Part of the service they did involved the replacing the strut that holds the shaft and the shaft.
I was a little puzzled when they called about my Acme prop and how it didn't fit correctly on the shaft. I sent them a photo of my original prop. They loaded a prop from a new x-star and i brought my to swap.
2 things - first, i noticed a considerable shudder upon acceleration that persists at plane/speed.
Second, i noticed the prop they put on was a 18x16 846 4/21, and my original prop was an 18x16 846 4/19.
Did the shafts change and maybe they didn't know it (change in part from Mastercraft)? Would that cause my shudder?
I've got a couple weeks before I am really needing to hit the water and I'm trying to help this new Mastercraft service person along in diagnosing.
Part of the service they did involved the replacing the strut that holds the shaft and the shaft.
I was a little puzzled when they called about my Acme prop and how it didn't fit correctly on the shaft. I sent them a photo of my original prop. They loaded a prop from a new x-star and i brought my to swap.
2 things - first, i noticed a considerable shudder upon acceleration that persists at plane/speed.
Second, i noticed the prop they put on was a 18x16 846 4/21, and my original prop was an 18x16 846 4/19.
Did the shafts change and maybe they didn't know it (change in part from Mastercraft)? Would that cause my shudder?
I've got a couple weeks before I am really needing to hit the water and I'm trying to help this new Mastercraft service person along in diagnosing.
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